Case study · Digital operations transformation
15% lower operating cost: a CEO-chartered digital transformation for a global brewer
The CEO of one of the world’s largest brewers chartered a program to take cost out by digitizing how core functions work.
The challenge
Growth had added layers of manual work across commercial, legal, service and plant operations. The CEO wanted a fact-based view of where digital tools, AI and automation could remove cost without hurting service, and a business case the leadership team could commit to.
Mohannad Gomaa led the digital transformation strategy, reporting into the program chartered by the CEO.
What we did
- Mapped how work flowed through sales, legal, customer service and manufacturing.
- Identified cost reduction opportunities from digitizing key processes in each function.
- Built the business case for AI, machine learning and bots, function by function.
- Ran simulations to forecast the new operating cost base and workforce model.
- Turned the case into a sequenced roadmap for leadership approval.
Impact and results for the client
- 15% operating cost reduction identified
- 20% operational efficiency gain
- A function-by-function business case for AI, ML and automation
- A forecast of the future operating cost base the CEO could plan against
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Other results.
return on fee from supplier consolidation across five operating companies.
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Read the case study →Facing a similar situation?
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